Shipping
Carriers: We ship overnight express via FEDEX or UPS.
We can also ship via Delta Dash (airport to airport) for $75.
Shipping
Charges: Shipping and Handling charges for overnight shipment
with UPS or FEDEX is $55.00 per box.
*If two or more animals fit in one box, then the price
is $55.00 for shipping.
**Due to rising costs in transportation, FedEx is charging
more for fuel, therefore we have had to raise our shipping
costs accordingly.
Payment:
Full payment must be received prior to shipping out any animal.
Accepted payment is through PayPal or Overnight Money Orders.
If paying by check, we will wait for clearance from the bank
before shipping.
Shipping
and Handling: We only ship on Monday through Wednesday,
unless other arrangements have been made. All animals will
be packed in insulated boxes, weather permitting, a heat pack
or cold pack will be provided. A tracking number will be e-mailed
to you once the animal has been shipped out. All shipments
MUST be signed by a responsible adult upon arrival
of the shipment on the first attempt. Before shipping out
we will check weather conditions and communicate with you
on the best day for delivery. We will not ship unless we all
agree on a designated date.
If your
normal UPS or FEDEX delivery comes in the late afternoon,
we will suggest you accept Pick-Up at your local HUB instead
of at your residence. This is so the animal is not subjected
to riding around in a truck all day. This will be discussed
prior to any shipping. It is our goal to make sure the animal
arrives to you safely with the least amount of stress.
Inclement
weather: During the HOT months and the COLD months we
are very conservative with shipping animals. If nighttime
lows are below 40 degrees or daytime highs above 95, we will
refrain from shipping until the weather reaches a "safer"
temperature. We would much rather keep the animal safe from
extreme weather conditions. We reserve the right to refuse
to ship during weather that we deem "unsafe" for
the animal.
Guarantee:
Live arrival to your door is guaranteed. All shipments must
be signed by a responsible adult upon arrival of the shipment.
If there is no one to sign for or accept shipment on the first
delivery attempt, then guarantee is null and void. We are
also not responsble for carrier delays or damages done by
the carrier.
We do appreciate an e-mail
or phone call to us once your reptile has arrived, so we know
it has arrived safely.
We have
a seven day health guarantee. Please read and follow the care
sheets provided for the animal you are purchasing, this
will assist in making sure the animal is properly cared for.
Although,
we do our best to visually sex the animals offered, we do
not guarantee the sex.
Most
importantly we want you to be happy with your purchase!